Last Updated: May 10, 2026
While ion-bridge primarily operates in Australia, we recognize that some visitors to our website may be residents of the European Union. This page outlines how we comply with the General Data Protection Regulation (GDPR) for EU residents.
We process personal data under the following legal bases:
If you are an EU resident, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service.
You have the right to request correction of any information you believe is inaccurate or to complete information you believe is incomplete.
You have the right to request deletion of your personal data under certain conditions.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to request transfer of your data to another organization, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data under certain conditions.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
While not legally required to appoint a Data Protection Officer, we have designated a privacy contact for GDPR-related matters:
Email: [email protected]
Subject Line: GDPR Request
Your data is primarily stored and processed in Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Typical retention periods are:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
We use cookies on our website. You can control cookie settings through our cookie banner and your browser settings. For more information, see our Cookies Policy.
We use certain third-party services that may process your data:
All third-party processors are carefully selected and required to comply with GDPR standards.
We do not knowingly collect or process data from individuals under 16 years of age. If you believe we have collected such data, please contact us immediately.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Subject: GDPR Rights Request
Address: Level 12, 120 Spencer Street, Melbourne VIC 3000, Australia
We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two further months, but we will inform you of any such extension.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with your local supervisory authority in the EU.
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.
For any questions or concerns regarding GDPR compliance, please contact us:
Email: [email protected]
Address: Level 12, 120 Spencer Street, Melbourne VIC 3000, Australia