Services Designed Around Your Journey

Whether you're just starting or need help with a complex appeal, we have a service that fits where you are right now.

Professional planning session
$147.50

Initial Eligibility Assessment

Know what you qualify for before investing time in applications.

What's Included

  • 45-minute consultation to review your situation
  • Assessment of all potential payment types you may qualify for
  • Written report outlining eligibility criteria and next steps
  • Estimated timeline for each payment type
  • Priority ranking based on your specific needs

Best For

People who aren't sure where to start or want to understand all their options before committing to a full application process.

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$385.00

Full Application Support

We handle everything from paperwork to submission and tracking.

What's Included

  • Complete application preparation and form completion
  • Document collection and verification assistance
  • Medical certificate and supporting evidence coordination
  • Official submission on your behalf
  • Ongoing tracking and status updates
  • Communication with Services Australia when needed
  • Response to any requests for additional information

Best For

Anyone who wants peace of mind that their application is being handled properly by experienced professionals who know the system inside out.

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$495.00

Appeals & Reviews

Turn rejections into approvals with professionally prepared appeals.

What's Included

  • Thorough review of your rejection or decision
  • Identification of grounds for appeal or review
  • Preparation of detailed submission with supporting evidence
  • Legal research into relevant precedents and guidelines
  • Representation correspondence with review officers
  • Preparation for tribunal hearings if required (hearing attendance additional)

Best For

Individuals who received an unfavorable decision and believe it was incorrect, or who need help navigating the internal review or AAT process.

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$285.00/month

Ongoing Case Management

Continuous support for complex or long-term situations.

What's Included

  • Dedicated consultant assigned to your case
  • Monthly review of your payment status and entitlements
  • Proactive monitoring of policy changes affecting you
  • Assistance with reporting obligations and updates
  • Priority response to urgent issues or questions
  • Annual comprehensive review of your situation

Best For

People with ongoing payment arrangements, complex medical conditions, or situations that require regular interaction with Services Australia.

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$125.00

One-Time Consultation

Expert advice for specific questions or situations.

What's Included

  • 60-minute consultation with a senior advisor
  • Expert answers to your specific questions
  • Strategic advice for your particular situation
  • Written summary of recommendations
  • Resource list for further action

Best For

Those who are mostly comfortable managing their own application but need expert guidance on specific aspects or decisions.

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$575.00

Backdating & Recovery Claims

Recover payments you should have been receiving all along.

What's Included

  • Historical review of your eligibility timeline
  • Calculation of potential backdated amounts
  • Preparation of backdating request with evidence
  • Supporting documentation to prove earlier eligibility
  • Negotiation with Services Australia on your behalf
  • Follow-through until payment is received

Best For

People who discovered they were eligible for payments earlier than they applied, or who were wrongly rejected in the past.

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Not Sure Which Service You Need?

Start with our Initial Eligibility Assessment. After reviewing your situation, we'll recommend the best path forward. If you decide to proceed with our Full Application Support within 14 days, we'll credit the assessment fee toward that service.

Talk to a Consultant

Ready to Get Started?

Choose a service and complete the contact form. We'll reach out within 24 hours to schedule your first session.

Begin Your Application
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