Last Updated: May 10, 2026
By accessing and using the ion-bridge website and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
ion-bridge provides consulting and support services related to navigating Australia's social payment system. Our services include:
The information and services provided by ion-bridge do not constitute legal advice. We are not a law firm, and our consultants are not lawyers unless explicitly stated. For legal advice, you should consult a qualified attorney.
While we work diligently to support your applications and claims, we cannot guarantee specific outcomes. Approval decisions rest solely with government agencies, and results depend on individual circumstances, eligibility criteria, and agency discretion.
ion-bridge is an independent private company. We are not affiliated with, endorsed by, or representing Services Australia or any Australian government agency.
You may use our website for lawful purposes only. You agree not to:
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
When you engage our services, the specific scope, deliverables, and fees will be outlined in a service agreement or confirmation email. Fees are as stated on our Services page or as agreed in writing.
Payment is typically required before services begin, unless otherwise agreed. We accept payment via bank transfer, credit card, or other agreed methods. Fees are non-refundable except as required by Australian Consumer Law.
You agree to:
Either party may terminate the service relationship with written notice. Upon termination, you will be responsible for fees for services already provided.
All content on this website, including text, graphics, logos, images, and software, is the property of ion-bridge or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
When you submit information to us through forms, emails, or other means, you grant us permission to use that information to provide our services. We will handle your information in accordance with our Privacy Policy.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.
To the maximum extent permitted by law, ion-bridge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:
Our total liability for any claim arising from our services shall not exceed the amount you paid for those services.
You agree to indemnify and hold harmless ion-bridge, its employees, and contractors from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.
Nothing in these terms excludes, restricts, or modifies any consumer rights or guarantees under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.
Your use of our website and services is also governed by our Privacy Policy. Please review it to understand our information practices.
We reserve the right to modify these Terms of Use at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.
These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and ion-bridge regarding use of our website and services.
For questions about these Terms of Use, please contact us:
Email: [email protected]
Address: Level 12, 120 Spencer Street, Melbourne VIC 3000, Australia